To check NLS_NCHAR_CHARACTERSET
column VALUE format a30
column PARAMETER format a30
select * from v$nls_parameters;
or
select value$
from sys.props$
where name = 'NLS_CHARACTERSET';
step by step
note: must be take full backup
shutdown immediate
startup mount
alter system enable restricted session;
alter database open;
alter database character set WE8MSWIN1252;
startup